Managed IT Services for Growing Businesses
Technology should help your business run, not create headaches. Our managed IT services handle your day-to-day technology operations so you can focus on what you do best. And because we're a cybersecurity company first, security is built into everything we do.
Your Business Has Outgrown Reactive IT Support
When you were smaller, you could get by with calling someone when things broke. But now? Downtime costs you money. Security incidents put client relationships at risk. And you're spending too much time managing technology instead of running your business.
You need IT support that's proactive, not reactive. A team that prevents problems before they happen and handles them quickly when they do.
Comprehensive IT Management
Everything you need to keep your technology running smoothly and securely.
Endpoint and Workstation Management
We manage your computers, laptops, and devices, keeping them updated, secure, and running smoothly.
Server Management
Whether on-premises or in the cloud (Azure, AWS, Google Workspace), we handle your server infrastructure so you don't have to.
Patch and Vulnerability Management
Critical updates and security patches applied consistently, so you're not exposed to known vulnerabilities.
Asset Inventory and Lifecycle Management
Know what you have, where it is, and when it needs to be replaced. We track your technology assets and help you plan for upgrades.
Secure Configuration Baselines
Every system configured to security best practices from day one. No default passwords, no unnecessary services, no easy targets.
User Account and Access Management
Onboarding, offboarding, password resets, and access control, all handled promptly and securely.
IT Helpdesk and Technical Support
Your team gets fast, friendly support when they need help. Issues resolved quickly so people can get back to work.
Remote Monitoring and Management (RMM)
24/7 monitoring of your systems. We see problems developing before you do and often fix them before you notice.
IT Services with Security Built In
Most IT providers bolt security on as an afterthought. We're different.
Dragon Scale started as a cybersecurity company. Security isn't an add-on for us, it's foundational. When we manage your IT, security best practices are baked into every decision.
You get IT support and security expertise from the same team.
Security Built Into Every Layer
- Secure configurations from the start
- Principle of least privilege for user access
- Regular patching and vulnerability remediation
- Encrypted backups and secure data handling
- Security monitoring integrated with IT operations
How Managed IT Services Work
Assessment
We evaluate your current environment including hardware, software, network, and security posture to understand what you have and what you need.
Onboarding
We deploy our management tools, document your systems, and establish support processes. Your team gets introduced to how to reach us.
Ongoing Management
We handle day-to-day operations: monitoring, maintenance, patching, support tickets, and issue resolution.
Regular Reviews
We meet with you regularly to review performance, discuss upcoming needs, and ensure our services continue to align with your business.
Managed IT is a Good Fit If...
- You have 10-200 employees and no full-time IT staff
- Your current IT support is reactive (they only show up when things break)
- You're concerned about security but don't know where to start
- You want predictable monthly costs instead of surprise IT bills
- Your team is frustrated with slow support and recurring issues
Sound like your situation?
Let's TalkWhat Sets Us Apart
Security Expertise
Our team has managed technology for Fortune 500 companies, government agencies, and financial institutions. We bring enterprise-grade knowledge to your business.
Responsive Support
Issues handled promptly, often the same day. Your team shouldn't have to wait days for help.
Clear Communication
We explain things in plain language. No jargon, no condescension, no making you feel bad for asking questions.
Predictable Pricing
Flat monthly fee based on your environment. No surprise charges, no nickel-and-diming for every support call.
Transparent, Predictable Pricing
Our managed IT services are priced per user or per device, depending on your environment. Most small businesses pay between $100-200 per user per month for comprehensive coverage.
Get a Custom QuoteEvery Engagement Includes:
- Unlimited helpdesk support
- Proactive monitoring and maintenance
- Patch and update management
- Security baseline configurations
- Regular account reviews
Ready to Hand Off Your IT?
Let's talk about your business and how managed IT services can help.
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